If you find any item to be defective after purchasing one, you have the right to return such item to us within 14 calendar days of delivery to you.
In this case, the poor quality item will be replaced for free with the quality item or your money will be refunded.
* Attention!
At the time of collection, it is necessary to check the external condition of the delivered goods: there are no external damages of the goods that could affect the quality of the goods.
Any claim or comment relating to the quality of the goods delivered must be entered on the acceptance document before the goods are signed or refused, otherwise the goods shall be deemed to be of satisfactory quality.
All claims for deterioration of the goods, which have arisen during transport and are not visible during a simple external inspection (only visible after unpacking the goods), are accepted by the transport companies within 3 working days.
Therefore, in such a case, it is necessary to contact us as early as possible in order to assess the origin of the deterioration of the product and to avoid any problem of redress (reducing the price of the product, replacing the product with a new one or refunding the money paid for the product).
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